Booking Terms & Conditions: Pure Camps
1. Booking Confirmation
A booking is only confirmed once payment is received.
Clients may choose to pay in full or pay a 20% non-refundable deposit to secure the booking.
The remaining balance must be paid no later than 30 days prior to arrival.
2. Payment Policy
- Full payment is required if the booking is made within 30 days of the travel date.
- If the booking is made more than 30 days in advance, a 20% deposit is required to reserve your space.
- The deposit is non-refundable under all circumstances.
3. Cancellation Policy
Cancellations must be submitted in writing via email.
The following cancellation charges apply:
More than 30 days before arrival: 20% (deposit only)
15–30 days before arrival: 50% of total cost
Less than 15 days before arrival: 100% of total cost
No-shows or early departures will be charged 100% of the total booking value.
4. Ammendments
Changes to bookings (dates, number of guests, etc.) are subject to availability and may incur additional charges.
Any changes requested less than 14 days prior to arrival may not be possible.
5. Force Majeure
Pure Camps is not liable for delays, cancellations, or changes caused by force majeure events including but not limited to natural disasters, government actions, or political unrest.
In such cases, we will do our best to reschedule your booking or offer a credit.
6. Travel Insurance
Clients are strongly advised to purchase comprehensive travel insurance covering cancellation, medical expenses, baggage loss, and personal liability.
7. Guest Responsibility
Guests are responsible for their own belongings.
Pure Camps is not liable for any loss or damage to personal property during the stay.
8. Healthy & Safety
Guests must inform the camp in advance of any medical conditions, dietary restrictions, or mobility concerns.
Pure Camps reserves the right to refuse service to individuals deemed unfit for travel due to health reasons.
Agreement
By making a booking with Pure Camps, you acknowledge and agree to abide by these terms and conditions.